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DMARC and SPF are setup for my non-www domain but doesn’t work for www

Çağlar Arlı      -    5 Views

DMARC and SPF are setup for my non-www domain but doesn’t work for www

My website is up and running on www.example.com and I am sending automated emails from my email address support@example.com. DMARC and SPF seem to setup accordingly:

_dmarc : v=DMARC1;p=none;pct=100;rua=mailto:support@example.com;ruf=mailto:support@example.com

spf : v=spf1 a mx include:_spf.elasticemail.com ~all

However, I keep receiving email reports from google and yahoo saying that my email is not authenticated. When I use free DMARC analysers, it says (as warning):

No DMARC Record found for sub-domain. Organization Domain of this sub-domain is: example.com Inbox Receivers will apply example.com DMARC record to mail sent from www.example.com

Another one says (as warning):

A DMARC record is defined, but there are some issues with the configuration that may impact security, visibility, and deliverability for email sent from this domain.

DMARC is not at enforcement for example.com. Anyone can send messages purporting to be from addresses on this domain or its subdomains.

Whatever I have done, I couldn't overcome this issue. What am I doing wrong? Is it all because my domain is www.example.com and I am using support@example.com subdomain to send the email?